01
Your content comes from your brand, never a template.
We start with a living Brand Kit: your voice, your colours and the accounts you love and hate. You review your first three pieces before we make the rest, so the direction is right from day one. We never copy content from another client.
02
We’re always honest about AI.
We use AI to speed up drafts, never to fake the final work, and we tell you exactly where we use it. Real people shoot your photos and videos, and edit every piece by hand.
03
Your brand details never go stale.
Your Brand Kit is a living document, not a one-time form. Tell us the moment something changes: a new logo, offer or message. We reflect it in your content within five business days. A quick quarterly check-in keeps everything on track.
04
Nothing goes live without your yes.
Auto-publish is off. Every post waits for your approval before we schedule it, and we timestamp every approval. If we ever publish something you didn't sign off on, that month is free.
05
One real person who replies.
You get a named contact who knows your brand, not a ticket queue. You get a clear reply window (same-day on our Partner plan) and a proactive check-in when your content is ready. Other agencies go silent and treat you like a number. We don’t.
06
Fifteen minutes a month is all we ask.
We draft everything: captions, visuals and schedule. You approve it all in one place, on your time. We collect what we need from you once, up front, and never nag you piece by piece. “Fully managed” should mean managed.
07
Guarantees you can claim.
No contracts. Cancel anytime. Unlimited revisions in your first month. Plus the approval guarantee above, in plain writing. Short enough to read and simple enough to use: the opposite of fine print.
08
We check every asset before it reaches you.
Before anything reaches your review, it passes a written QA checklist: exposure, straight horizons, spelling, the right brand colours, the correct @handles, working links. Our team checks each other’s work, so nothing sloppy gets through. The small stuff is the brand.
